
emerit National Occupational Standards are manuals that describe the knowledge, skills and attitudes necessary to be considered competent in an occupation. These standards have real-world applicability in the tourism sector, because they were developed by tourism professionals themselves in collaboration with leading tourism organizations in the country. When every employee in a business has a clear understanding of the industry standards set for their profession, they are on the fast-track to excellence. The excellence of your employees brings success to your business.